Qntrl

Gain visibility, control and automation with an all-in-one Workflow Orchestration Software

Integrate the Qntrl API with the Zendesk API

Setup the Qntrl API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Qntrl and Zendesk remarkably fast. Free for developers.

Create Job with Qntrl API on New Ticket (Instant) from Zendesk API
Zendesk + Qntrl
 
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Create Job with Qntrl API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Qntrl
 
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Create Job with Qntrl API on Ticket Closed (Instant) from Zendesk API
Zendesk + Qntrl
 
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Create Job with Qntrl API on Ticket Pending (Instant) from Zendesk API
Zendesk + Qntrl
 
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Create Job with Qntrl API on Ticket Solved (Instant) from Zendesk API
Zendesk + Qntrl
 
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New Comment Posted from the Qntrl API

Emit new event when a comment is posted to a job. See the documentation

 
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New Job Created from the Qntrl API

Emit new event when a job is created. See the documentation

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Job with the Qntrl API

Creates a new job (card) in Qntrl. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Post Comment with the Qntrl API

Posts a new comment under a specific job. See the documentation

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Qntrl

The Qntrl API offers a powerful way to manage and automate your organization's workflows and processes directly within Pipedream. With this API, you can create, update, retrieve, and manage cards, orchestrate workflows, and synchronize data across different systems. Harness the power of Pipedream to integrate Qntrl with various apps and services, enabling seamless data flow and enhanced productivity.

Connect Qntrl

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    qntrl: {
      type: "app",
      app: "qntrl",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://coreapi.qntrl.com/blueprint/api/user/myinfo`,
      headers: {
        Authorization: `Bearer ${this.qntrl.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})