Integrate the Puppeteer API with the Zendesk API

Setup the Puppeteer API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Puppeteer and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Puppeteer with Zendesk#

Get HTML with Puppeteer API on New Ticket (Instant) from Zendesk API

Zendesk + Puppeteer

Try it

Get HTML with Puppeteer API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Puppeteer

Try it

Get HTML with Puppeteer API on Ticket Closed (Instant) from Zendesk API

Zendesk + Puppeteer

Try it

Get HTML with Puppeteer API on Ticket Pending (Instant) from Zendesk API

Zendesk + Puppeteer

Try it

Get HTML with Puppeteer API on Ticket Solved (Instant) from Zendesk API

Zendesk + Puppeteer

Try it

Popular Puppeteer and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

Try it

New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

Try it

Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

Try it

Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

Try it

Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

Try it

Popular Puppeteer and Zendesk Actions#

Get HTML with the Puppeteer API

Get the HTML of a webpage using Puppeteer. See the documentation

Try it

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

Try it

Get Page Title with the Puppeteer API

Get the title of a webpage using Puppeteer. See the documentation

Try it

Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

Try it

Get PDF with the Puppeteer API

Generate a PDF of a page using Puppeteer. See the documentation

Try it

Overview of Puppeteer#

Puppeteer is a Node.js library which provides a high-level API to control Chrome/Chromium over the DevTools Protocol. Puppeteer runs in headless mode on Chromium on Pipedream.

Using Puppeteer you can perform tasks including:

Capture Screenshots: Convert webpages into images.
Processing PDFs: parse and scan PDFs.
Web Scraping: Extract data from websites.
UI/UX Testing: Verify user interface and experience.
Integration with Test Frameworks: Combine with testing frameworks.
Task Automation: Automate web-related tasks like form filling.
Functional Testing: Automate user interactions to test web application functionality.
Regression Testing: Ensure new code changes don't introduce bugs.

Connect Puppeteer#

 import { puppeteer } from '@pipedream/browsers';

export default defineComponent({
  async run({steps, $}) {
    const browser = await puppeteer.browser();
    
    // Interact with the web page programmatically
    // See Puppeeter's Page documentation for available methods:
    // https://pptr.dev/api/puppeteer.page
    const page = await browser.newPage();

    await page.goto('https://pipedream.com/');
    const title = await page.title();
    const content = await page.content();

    // The browser needs to be closed, otherwise the step will hang
    await browser.close();

    return { title, content }
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})