Productive.io

Productive is an end-to-end tool for agency management.

Integrate the Productive.io API with the Zendesk API

Setup the Productive.io API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Productive.io and Zendesk remarkably fast. Free for developers.

Create Booking with Productive.io API on New Ticket (Instant) from Zendesk API
Zendesk + Productive.io
 
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Create Booking with Productive.io API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Productive.io
 
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Create Booking with Productive.io API on Ticket Closed (Instant) from Zendesk API
Zendesk + Productive.io
 
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Create Booking with Productive.io API on Ticket Pending (Instant) from Zendesk API
Zendesk + Productive.io
 
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Create Booking with Productive.io API on Ticket Solved (Instant) from Zendesk API
Zendesk + Productive.io
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Booking (Instant) from the Productive.io API

Emit new event when a new booking is created. See the documentation

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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New Deal (Instant) from the Productive.io API

Emit new event when a new deal is created. See the documentation

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Booking with the Productive.io API

Creates a new booking in Productive. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create Contact with the Productive.io API

Creates a new contact entry in Productive.io. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Create Task with the Productive.io API

Creates a new task in Productive. See the documentation

 
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Overview of Productive.io

The Productive.io API enables you to automate and integrate your business operations managed within Productive.io. Whether it's syncing project data, managing resources, or tracking finances, the API allows you to streamline workflows by connecting with other services. On Pipedream, you can craft serverless workflows that react to events in Productive.io, or schedule tasks to manage your operations efficiently without leaving the platform.

Connect Productive.io

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    productive_io: {
      type: "app",
      app: "productive_io",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.productive.io/api/v2/people`,
      headers: {
        "X-Auth-Token": `${this.productive_io.$auth.auth_token}`,
        "X-Organization-Id": `${this.productive_io.$auth.organization_id}`,
        "Content-Type": `application/vnd.api+json`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})