Prismic

Empower marketers to release on-brand pages fast while using your tech stack. Prismic is the headless page builder for Next.js, Nuxt, and SvelteKit sites.

Integrate the Prismic API with the Zendesk API

Setup the Prismic API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Prismic and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Prismic

The Prismic API enables you to query and manage your content repository. With Pipedream's serverless integration, you can automate content updates, sync data across multiple platforms, and trigger custom workflows. For instance, you can connect Prismic with your static site generator to update your website's content on-the-fly, or sync Prismic content with a CMS like WordPress for better content management. Pipedream's no-code platform simplifies the process of setting up these integrations and workflows, making it accessible to users of varying technical levels.

Connect Prismic

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    prismic: {
      type: "app",
      app: "prismic",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${auths.prismic.subdomain}.cdn.prismic.io/api/v2/documents/search?ref=ZevOdxAAACUAPpht`,
      params: {
        access_token: auths.prismic.subdomain
      }
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})