Integrate the Pointagram API with the Zendesk API

Setup the Pointagram API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Pointagram and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Pointagram with Zendesk#

Add Points to Player with Pointagram API on New Ticket (Instant) from Zendesk API

Zendesk + Pointagram

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Add Points to Player with Pointagram API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Pointagram

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Add Points to Player with Pointagram API on Ticket Closed (Instant) from Zendesk API

Zendesk + Pointagram

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Add Points to Player with Pointagram API on Ticket Pended (Instant) from Zendesk API

Zendesk + Pointagram

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Add Points to Player with Pointagram API on Ticket Solved (Instant) from Zendesk API

Zendesk + Pointagram

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Popular Pointagram and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Pointagram and Zendesk Actions#

Add Points to Player with the Pointagram API

Add points to a player. See docs here

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Player with the Pointagram API

Create a new player. See the docs here

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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List Players with the Pointagram API

List all players. See the docs here

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Overview of Pointagram#

The Pointagram API offers a suite of functions for gamifying performance tracking. It's a tool to motivate teams and individuals by turning targets and achievements into point-based games and competitions. By leveraging this API in Pipedream, you can automate the tracking of activities, update leaderboards, award badges, and integrate Pointagram with other business tools to streamline productivity and engagement.

Connect Pointagram#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    pointagram: {
      type: "app",
      app: "pointagram",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.pointagram.com/server/externalapi.php/list_players`,
      headers: {
        "api_key": `${this.pointagram.$auth.api_key}`,
        "api_user": `${this.pointagram.$auth.api_user}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})