Integrate the Placetel API with the ServiceNow API

Setup the Placetel API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Placetel and ServiceNow remarkably fast. Free for developers.

Popular Placetel and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Placetel#

The Placetel API lets you integrate a variety of telephony functions directly into Pipedream workflows. By connecting Placetel to Pipedream, you can automate processes like sending SMS messages, managing calls, or updating contact information programmatically. Pipedream's serverless platform enables these integrations to run on triggers such as incoming webhooks, scheduled times, or actions from other apps, orchestrating complex tasks in a simplified manner.

Connect Placetel#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    placetel: {
      type: "app",
      app: "placetel",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.placetel.de/v2/me`,
      headers: {
        Authorization: `Bearer ${this.placetel.$auth.api_key}`,
        "content-type": `application/json`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})