PhoneBurner
Our powerful outbound dialer is built to boost your contact rates & increase sales.
Integrate the PhoneBurner API with the Zendesk API
Setup the PhoneBurner API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate PhoneBurner and Zendesk remarkably fast. Free for developers.
Popular Ways to Connect PhoneBurner with Zendesk#
Popular PhoneBurner and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of PhoneBurner#
The PhoneBurner API provides programmatic access to call center functionality, allowing you to manage contacts, handle dial sessions, and interact with call logs. With Pipedream, you can automate workflows that respond to events in PhoneBurner or orchestrate PhoneBurner actions based on triggers from other apps. This melds the power of cloud telephony with broad integration possibilities, unlocking productivity gains and streamlined operations.
Connect PhoneBurner#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
phoneburner: {
type: "app",
app: "phoneburner",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.phoneburner.com/rest/1/members/`,
headers: {
Authorization: `Bearer ${this.phoneburner.$auth.oauth_access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})