PhoneBurner
Our powerful outbound dialer is built to boost your contact rates & increase sales.
Go to sitePhoneBurner API Integrations
Build and run workflows using the PhoneBurner API. Use 1000s of source-available triggers and actions across 2,000+ apps. Or write custom code to integrate any app or API in seconds.
Overview#
The PhoneBurner API provides programmatic access to call center functionality, allowing you to manage contacts, handle dial sessions, and interact with call logs. With Pipedream, you can automate workflows that respond to events in PhoneBurner or orchestrate PhoneBurner actions based on triggers from other apps. This melds the power of cloud telephony with broad integration possibilities, unlocking productivity gains and streamlined operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
phoneburner: {
type: "app",
app: "phoneburner",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.phoneburner.com/rest/1/members/`,
headers: {
Authorization: `Bearer ${this.phoneburner.$auth.oauth_access_token}`,
},
})
},
})
Choose an API to Connect with PhoneBurner API#
1-24of2,000+apps by most popular
Example Use Cases#
Sync Contacts from CRM to PhoneBurner: Create a workflow in Pipedream that listens for new or updated contacts in your CRM system (like Salesforce or HubSpot). When a change is detected, the workflow can automatically update or add the contact's details to PhoneBurner, keeping your call lists current without manual entry.
Automate Follow-Up Emails After Calls: After a call is completed in PhoneBurner, trigger a Pipedream workflow that sends a personalized follow-up email via a service like SendGrid or Gmail. This workflow can pull details from the call log to tailor the message, ensuring timely and relevant communication with the prospect or customer.
Log Calls to a Database or Google Sheets: Use Pipedream to catch webhook events from PhoneBurner after calls are made. The workflow can then log call details, such as duration, outcome, and notes, into a database like PostgreSQL or a Google Sheets spreadsheet for record-keeping and advanced analysis.
Popular PhoneBurner Integrations#
Authentication#
PhoneBurner uses OAuth authentication. When you connect your PhoneBurner account, Pipedream will open a popup window where you can sign into PhoneBurner and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any PhoneBurner API.
Pipedream requests the following authorization scopes when you connect your account:
- authorization
GEThttps://www.phoneburner.com/oauth/index?client_id={{oauth.client_id}}&redirect_uri={{oauth.redirect_uri}}&state={{oauth.state}}&response_type=code - accessToken
POSThttps://www.phoneburner.com/oauth/accesstokencontent-type:application/x-www-form-urlencodedaccept:application/jsonclient_id={{oauth.client_id}}&client_secret={{oauth.client_secret}}&redirect_uri={{oauth.redirect_uri}}&grant_type=authorization_code&code={{oauth.code}} - refreshToken
POSThttps://www.phoneburner.com/oauth/refreshtokencontent-type:application/x-www-form-urlencodedaccept:application/jsonclient_id={{oauth.client_id}}&client_secret={{oauth.client_secret}}&grant_type=refresh_token&refresh_token={{oauth.refresh_token}}