Integrate the Personio API with the Zendesk API

Setup the Personio API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Personio and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Personio with Zendesk#

Create Application with Personio API on New Ticket (Instant) from Zendesk API

Zendesk + Personio

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Create Application with Personio API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Personio

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Create Application with Personio API on Ticket Closed (Instant) from Zendesk API

Zendesk + Personio

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Create Application with Personio API on Ticket Pending (Instant) from Zendesk API

Zendesk + Personio

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Create Application with Personio API on Ticket Solved (Instant) from Zendesk API

Zendesk + Personio

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Popular Personio and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Employee Created from the Personio API

Emit new event when a new employee is created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Personio and Zendesk Actions#

Create Application with the Personio API

Creates a new application. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Employee with the Personio API

Creates a new employee. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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List Employees with the Personio API

Get a list of the company employees. See the documentation

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Overview of Personio#

The Personio API provides programmatic access to HR management functions, allowing you to manage employee data, time tracking, payroll, and recruitment processes. With Pipedream, you can leverage this API to create automations and workflows that can streamline HR operations, react to events in Personio in real-time, and connect HR data to other systems seamlessly.

Connect Personio#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    personio: {
      type: "app",
      app: "personio",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.personio.de/v1/company/attendances/projects`,
      headers: {
        Authorization: `Bearer ${this.personio.$auth.oauth_access_token}`,
        "accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})