Persona
Persona offers identity infrastructure that allows you to craft personalized and automated verification solutions so you can better understand & protect users.
Integrate the Persona API with the Zendesk API
Setup the Persona API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Persona and Zendesk remarkably fast. Free for developers.
Popular Persona and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Persona#
The Persona API lets you automate identity verification processes, tailor user onboarding, and ensure compliance with ease. Within Pipedream, you can use this API to create robust serverless workflows that trigger actions based on verification status, update CRM records, or even flag high-risk activities. Combining Persona with Pipedream's vast suite of integrated apps means you can streamline operations, enhance user trust, and maintain security without the heavy lifting of manual intervention.
Connect Persona#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
persona: {
type: "app",
app: "persona",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://withpersona.com/api/v1/accounts`,
headers: {
Authorization: `Bearer ${this.persona.$auth.api_key}`,
"Accept": `application/json`,
"Persona-Version": `2023-01-05`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})