Integrate the Pendo API with the ServiceNow API

Setup the Pendo API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Pendo and ServiceNow remarkably fast. Free for developers.

Popular Pendo and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Pendo#

The Pendo API provides a suite of endpoints that allow you to tap into user insights and product data collected by Pendo. With this API, you can automate the retrieval of visitor analytics, track feature usage, and manage guides and feedback within your application. When used within Pipedream, you can craft workflows that respond to this data in real-time, connect with other apps, and streamline your user-centric operations.

Connect Pendo#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    pendo: {
      type: "app",
      app: "pendo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.pendo.$auth.subdomain}.pendo.io/api/v1/report`,
      headers: {
        "x-pendo-integration-key": `${this.pendo.$auth.integration_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})