Integrate the Overloop API with the Zendesk API

Setup the Overloop API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Overloop and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Overloop with Zendesk#

Add Contact to Campaign with Overloop API on New Ticket (Instant) from Zendesk API

Zendesk + Overloop

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Add Contact to Campaign with Overloop API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Overloop

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Add Contact to Campaign with Overloop API on Ticket Closed (Instant) from Zendesk API

Zendesk + Overloop

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Add Contact to Campaign with Overloop API on Ticket Pended (Instant) from Zendesk API

Zendesk + Overloop

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Add Contact to Campaign with Overloop API on Ticket Solved (Instant) from Zendesk API

Zendesk + Overloop

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Popular Overloop and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Overloop and Zendesk Actions#

Add Contact to Campaign with the Overloop API

Adds a contact to a campaign. See the docs

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Contact with the Overloop API

Creates a new contact. See the docs

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Deal with the Overloop API

Creates a new deal. See the docs

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Overview of Overloop#

The Overloop API is a powerhouse for sales automation, enabling users to streamline their sales pipeline by automating repetitive tasks, syncing data across platforms, and enhancing lead management. With Pipedream, you can leverage Overloop's capabilities to create detailed, event-driven workflows that respond in real-time to changes in your sales environment. This integration can help maintain a healthy sales funnel, ensure timely follow-ups, and personalize communication at scale.

Connect Overloop#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    overloop: {
      type: "app",
      app: "overloop",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.overloop.com/public/v1/organizations`,
      headers: {
        "Authorization": `${this.overloop.$auth.api_key}`,
        "Content-Type": `application/vnd.api+json; charset=utf-8`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})