OptimoRoute
OptimoRoute plans and optimizes routes and schedules for delivery and field service businesses.
Integrate the OptimoRoute API with the Zendesk API
Setup the OptimoRoute API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate OptimoRoute and Zendesk remarkably fast. Free for developers.
Popular OptimoRoute and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of OptimoRoute#
The OptimoRoute API offers a range of functionalities for route optimization and workforce management. By tapping into this API via Pipedream, you can automate complex logistics and delivery operations, scheduling, and real-time order tracking. Leverage the power of serverless workflows to integrate OptimoRoute with other apps, streamlining your dispatch, improving delivery times, and maximizing efficiency. Whether you're planning routes for a fleet of vehicles or scheduling service appointments, the OptimoRoute API provides the data you need to make decisions on-the-fly.
Connect OptimoRoute#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
optimoroute: {
type: "app",
app: "optimoroute",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.optimoroute.com/v1/get_events`,
params: {
key: `${this.optimoroute.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})