Integrate the OptimoRoute API with the ServiceNow API

Setup the OptimoRoute API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate OptimoRoute and ServiceNow remarkably fast. Free for developers.

Popular OptimoRoute and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of OptimoRoute#

The OptimoRoute API offers a range of functionalities for route optimization and workforce management. By tapping into this API via Pipedream, you can automate complex logistics and delivery operations, scheduling, and real-time order tracking. Leverage the power of serverless workflows to integrate OptimoRoute with other apps, streamlining your dispatch, improving delivery times, and maximizing efficiency. Whether you're planning routes for a fleet of vehicles or scheduling service appointments, the OptimoRoute API provides the data you need to make decisions on-the-fly.

Connect OptimoRoute#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    optimoroute: {
      type: "app",
      app: "optimoroute",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.optimoroute.com/v1/get_events`,
      params: {
        key: `${this.optimoroute.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})