OnStrategy

From self-guided planning to full-service strategy design, we can help get a strategic plan done that meets your needs and budget.

Integrate the OnStrategy API with the Zendesk API

Setup the OnStrategy API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate OnStrategy and Zendesk remarkably fast. Free for developers.

Create Ticket with Zendesk API on New Goal Added from OnStrategy API
OnStrategy + Zendesk
 
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Delete Ticket with Zendesk API on New Goal Added from OnStrategy API
OnStrategy + Zendesk
 
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Update Ticket with Zendesk API on New Goal Added from OnStrategy API
OnStrategy + Zendesk
 
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New Goal Added from the OnStrategy API

Emit new event when a new goal is created within the OnStrategy app. See the documentation

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of OnStrategy

The OnStrategy API lets you automate strategic planning and tracking within your organization. You can create, update, and retrieve data on goals, actions, and progress, making it simpler to integrate strategic management into daily workflows. Pipedream's serverless platform eases the process by allowing you to construct workflows that link OnStrategy with other apps, trigger actions based on events, and handle data programmatically without managing servers.

Connect OnStrategy

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    onstrategy: {
      type: "app",
      app: "onstrategy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.onstrategyhq.com/api/accounts.json`,
      params: {
        key: `${this.onstrategy.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})