Omniconvert
We help data-driven marketers around the world to understand, segment, convert & retain customers.
Integrate the Omniconvert API with the Zendesk API
Setup the Omniconvert API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Omniconvert and Zendesk remarkably fast. Free for developers.
Popular Omniconvert and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Omniconvert#
Omniconvert is a versatile API that enables businesses to optimize, personalize, and survey their e-commerce platforms. With it, you can automate A/B testing, personalize customer experiences based on a variety of metrics, and generate insights from customer feedback through surveys. Pipedream, as a serverless integration and automation platform, takes this a step further by allowing you to create complex workflows that trigger actions in other apps based on events in Omniconvert.
Connect Omniconvert#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
omniconvert: {
type: "app",
app: "omniconvert",
}
},
async run({steps, $}) {
return await axios($, {
url: `http://api.omniconvert.com/v1/websites`,
headers: {
"X-Api-User": `${this.omniconvert.$auth.api_user}`,
"X-Api-Key": `${this.omniconvert.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})