Integrate the Octopush SMS API with the Zendesk API

Setup the Octopush SMS API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Octopush SMS and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Octopush SMS with Zendesk#

Add Contact with Octopush SMS API on New Ticket (Instant) from Zendesk API

Zendesk + Octopush SMS

Try it

Add Contact with Octopush SMS API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Octopush SMS

Try it

Add Contact with Octopush SMS API on Ticket Closed (Instant) from Zendesk API

Zendesk + Octopush SMS

Try it

Add Contact with Octopush SMS API on Ticket Pending (Instant) from Zendesk API

Zendesk + Octopush SMS

Try it

Add Contact with Octopush SMS API on Ticket Solved (Instant) from Zendesk API

Zendesk + Octopush SMS

Try it

Popular Octopush SMS and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

Try it

New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

Try it

Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

Try it

Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

Try it

Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

Try it

Popular Octopush SMS and Zendesk Actions#

Add Contact with the Octopush SMS API

Adds a new contact to a list in the Octopush SMS Gateway. See the documentation

Try it

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

Try it

Send New SMS with the Octopush SMS API

Sends a new SMS using Octopush SMS. See the documentation

Try it

Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

Try it

Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

Try it

Overview of Octopush SMS#

The Octopush SMS API lets you programmatically send text messages, providing a powerful way to reach out to customers directly on their phones. With Pipedream, you can create workflows that trigger SMS sending via Octopush based on various events, streamlining communication processes. You could use this API to send alerts, reminders, verification codes, or marketing messages, and integrate with other apps to respond to emails, form submissions, or updates in a CRM.

Connect Octopush SMS#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    octopush_sms: {
      type: "app",
      app: "octopush_sms",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.octopush.com/v1/public/wallet/check-balance`,
      headers: {
        "Content-Type": `application/json`,
        "api-login": `${this.octopush_sms.$auth.api_login}`,
        "api-key": `${this.octopush_sms.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})