Occasion
Occasion is the fastest booking and scheduling software available.
Integrate the Occasion API with the Zendesk API
Setup the Occasion API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Occasion and Zendesk remarkably fast. Free for developers.
Popular Occasion and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Occasion#
The Occasion API provides a suite of tools to manage and automate event booking and scheduling. Through Pipedream, you can harness this API to create powerful automations by triggering workflows based on booking activity, syncing event data with other services, managing customer information, and more. Utilizing Pipedream's capability to connect with hundreds of apps, you can extend the functionality of the Occasion API to streamline operations, enhance customer experiences, and leverage event data in innovative ways.
Connect Occasion#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
occasion: {
type: "app",
app: "occasion",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.getoccasion.com/api/v1/merchants`,
auth: {
username: `${this.occasion.$auth.api_login}`,
password: `${this.occasion.$auth.api_secret}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})