Nyckel

Nyckel makes image and text classification easy for everyone. In just a few minutes, you can build an AI model to categorize images and text using any labels you want. No machine learning experience needed.

Integrate the Nyckel API with the Zendesk API

Setup the Nyckel API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Nyckel and Zendesk remarkably fast. Free for developers.

Classify Image with Nyckel API on New Ticket (Instant) from Zendesk API
Zendesk + Nyckel
 
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Classify Image with Nyckel API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Nyckel
 
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Classify Image with Nyckel API on Ticket Closed (Instant) from Zendesk API
Zendesk + Nyckel
 
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Classify Image with Nyckel API on Ticket Pending (Instant) from Zendesk API
Zendesk + Nyckel
 
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Classify Image with Nyckel API on Ticket Solved (Instant) from Zendesk API
Zendesk + Nyckel
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Classify Image with the Nyckel API

Classifies image data based on pre-trained classifiers in Nyckel. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Classify Text with the Nyckel API

Classifies text data based on pre-trained classifiers in Nyckel. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Extract Text from Image with the Nyckel API

Extracts text from an image URL. See the documentation

 
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Overview of Nyckel

The Nyckel API offers machine learning capabilities, enabling you to add custom image and text classification to your applications without needing a data science background. With Nyckel, you can train models, make predictions, and refine your model iteratively as new data comes in. On Pipedream, you can integrate Nyckel to automate various tasks such as processing images uploaded to cloud storage, categorizing customer support tickets, or augmenting content moderation workflows. By harnessing the power of serverless on Pipedream, you can create efficient pipelines that respond in real-time to events, without managing infrastructure.

Connect Nyckel

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    nyckel: {
      type: "app",
      app: "nyckel",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.nyckel.com/v1/functions`,
      headers: {
        Authorization: `Bearer ${this.nyckel.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})