Simple knowledge base(KB) to reduce support requests
The neetoKB API enables integration with neetoKB, a knowledge base management service. It allows you to automate the creation, retrieval, updating, and deletion of articles, categories, and sections within your knowledge base. On Pipedream, you can leverage this API to create workflows that streamline content management, collaborate with team members, and synchronize data across multiple platforms. Pipedream's serverless platform also offers real-time processing, event-driven triggers, and connections to hundreds of other apps for extended functionality.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
neetokb: {
type: "app",
app: "neetokb",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.neetokb.$auth.organization_name}.neetokb.com/api/v1/articles`,
headers: {
"Content-Type": `application/json`,
"X-Api-Key": `${this.neetokb.$auth.api_key}`,
},
params: {
term: `test`,
},
})
},
})
The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})