Mumara

Mumara is a web app store with a variety of apps available under its parasol that can help you fuel multi-channel, data driven marketing strategy.

Integrate the Mumara API with the Zendesk API

Setup the Mumara API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Mumara and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Mumara

The Mumara API provides programmatic access to powerful email marketing and SMS campaign tools, allowing for the automation of contact list management, campaign creation, and performance tracking. In Pipedream, you can leverage these capabilities to create custom workflows that integrate Mumara with other services, automate repetitive tasks, and react to events in real-time. By connecting Mumara's API with Pipedream's serverless execution platform, you can create data-driven workflows that streamline your marketing efforts.

Connect Mumara

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mumara: {
      type: "app",
      app: "mumara",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://one.mumara.com/api/getLists`,
      headers: {
        Authorization: `Bearer ${this.mumara.$auth.api_token}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})