Integrate the Moxie API with the Zendesk API

Setup the Moxie API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Moxie and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Moxie with Zendesk#

Create Client with Moxie API on New Ticket (Instant) from Zendesk API

Zendesk + Moxie

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Create Client with Moxie API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Moxie

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Create Client with Moxie API on Ticket Closed (Instant) from Zendesk API

Zendesk + Moxie

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Create Client with Moxie API on Ticket Pending (Instant) from Zendesk API

Zendesk + Moxie

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Create Client with Moxie API on Ticket Solved (Instant) from Zendesk API

Zendesk + Moxie

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Popular Moxie and Zendesk Triggers#

New Client Added from the Moxie API

Emit new event when a new client is created.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Project Created from the Moxie API

Emit new event when a new project is created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Moxie and Zendesk Actions#

Create Client with the Moxie API

Create a new client. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Task with the Moxie API

Create a new task. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Search Contacts with the Moxie API

Searches contacts in your workspace. See the documentation

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Overview of Moxie#

The Moxie API provides tools to facilitate customer engagement through chat and messaging services. With this API, you can integrate real-time chat capabilities, manage conversations, and leverage customer data to provide personalized support. On Pipedream, you can use the Moxie API to create automated workflows that respond to events in Moxie, such as new messages or chat engagements, and connect them with other services to enhance customer support, automate responses, and streamline communication processes.

Connect Moxie#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    moxie: {
      type: "app",
      app: "moxie",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.moxie.$auth.base_url}action/clients/list`,
      headers: {
        "X-API-KEY": `${this.moxie.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})