Integrate the Mocean API API with the Zendesk API

Setup the Mocean API API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Mocean API and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Mocean API with Zendesk#

Create Ticket with Zendesk API on Balance Updated from Mocean API API

Mocean API + Zendesk

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Delete Ticket with Zendesk API on Balance Updated from Mocean API API

Mocean API + Zendesk

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Get Balance with Mocean API API on New Ticket (Instant) from Zendesk API

Zendesk + Mocean API

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Get Balance with Mocean API API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Mocean API

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Get Balance with Mocean API API on Ticket Closed (Instant) from Zendesk API

Zendesk + Mocean API

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Popular Mocean API and Zendesk Triggers#

Balance Updated from the Mocean API API

Emit new event when the account balance has been updated. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Mocean API and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Get Balance with the Mocean API API

Retrieve your current account balance with Mocean API. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Send SMS with the Mocean API API

Send an outbound SMS from your Mocean account. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Mocean API#

The Mocean API provides tools for sending SMS and making voice calls, enabling you to integrate communication features into your applications or workflows seamlessly. With MoceanAPI on Pipedream, you can automate sending notifications, create alert systems, or even implement two-factor authentication (2FA). It interacts with other apps and services to craft powerful, event-driven automation.

Connect Mocean API#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mocean_api: {
      type: "app",
      app: "mocean_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://rest.moceanapi.com/rest/2/account/balance`,
      params: {
        "mocean-api-key": `${this.mocean_api.$auth.api_key}`,
        "mocean-api-secret": `${this.mocean_api.$auth.api_secret}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})