Missive

Shared inbox & team chat solution used by thousands of businesses all over the globe.

Integrate the Missive API with the Zendesk API

Setup the Missive API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Missive and Zendesk remarkably fast. Free for developers.

Create Contact with Missive API on New Ticket (Instant) from Zendesk API
Zendesk + Missive
 
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Create Contact with Missive API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Missive
 
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Create Contact with Missive API on Ticket Closed (Instant) from Zendesk API
Zendesk + Missive
 
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Create Contact with Missive API on Ticket Pending (Instant) from Zendesk API
Zendesk + Missive
 
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Create Contact with Missive API on Ticket Solved (Instant) from Zendesk API
Zendesk + Missive
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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New Comment (Instant) from the Missive API

Emit new event when a new comment is added. See the Documentation

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Contact with the Missive API

Create a new contact. See the Documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create Draft with the Missive API

Create a new draft. See the Documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Create Post with the Missive API

Create a new post. See the Documentation

 
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Overview of Missive

The Missive API allows users to streamline their email and team communication within the Pipedream platform. It offers access to manage conversations, collaborate on emails, and automate workflows involving your communication stack. With Pipedream, you can harness this API to integrate Missive with various other apps, enhance your team's productivity, and create custom automation based on triggers like new emails or conversation status changes.

Connect Missive

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    missive: {
      type: "app",
      app: "missive",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://public.missiveapp.com/v1/users`,
      headers: {
        Authorization: `Bearer ${this.missive.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})