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Microsoft 365 People

Create, view, and edit contacts, contact lists, and groups in your Microsoft 365 account.

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Zendesk

Integrate the Microsoft 365 People API with the Zendesk API

Setup the Microsoft 365 People API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Microsoft 365 People and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Microsoft 365 People with Zendesk

Create Contact Folder with Microsoft 365 People API on New Ticket (Instant) from Zendesk API
Zendesk + Microsoft 365 People
 
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Create Contact Folder with Microsoft 365 People API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Microsoft 365 People
 
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Create Contact Folder with Microsoft 365 People API on Ticket Closed (Instant) from Zendesk API
Zendesk + Microsoft 365 People
 
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Create Contact Folder with Microsoft 365 People API on Ticket Pending (Instant) from Zendesk API
Zendesk + Microsoft 365 People
 
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Create Contact Folder with Microsoft 365 People API on Ticket Solved (Instant) from Zendesk API
Zendesk + Microsoft 365 People
 
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Popular Microsoft 365 People and Zendesk Triggers

New Contact Created from the Microsoft 365 People API

Emit new event when a new contact is created in a folder.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Popular Microsoft 365 People and Zendesk Actions

Create Contact with the Microsoft 365 People API

Create a new contact in Microsoft 365 People. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create Contact Folder with the Microsoft 365 People API

Create a new contact folder in Microsoft 365 People. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Contact with the Microsoft 365 People API

Updates an existing contact in Microsoft 365 People. See the documentation

 
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Overview of Microsoft 365 People

The Microsoft 365 People API lets you tap into your organization's contact data, providing access to people's info within your Microsoft 365 domain. With this API, you can search for users and contacts, discover relationships, and construct rich profiles that include contact information, organizational hierarchies, and photo URLs. On Pipedream, you can harness this API to automate contact management tasks, enhance CRM data, or trigger actions based on changes in your organization's personnel.

Connect Microsoft 365 People

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_365_people: {
      type: "app",
      app: "microsoft_365_people",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_365_people.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})
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