Mezmo
Our observability pipeline enables you to control, enrich, and correlate data across domains to drive actionability.
Integrate the Mezmo API with the Zendesk API
Setup the Mezmo API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Mezmo and Zendesk remarkably fast. Free for developers.
Popular Mezmo and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Mezmo#
The Mezmo API provides a window into your application's log data, allowing for the ingestion, search, and monitoring of logs. Within Pipedream, you can leverage Mezmo to create powerful, serverless workflows that respond to log events in real-time, search and analyze logged data, and automate notifications or actions based on log insights. It's an ideal tool for developers and DevOps teams who need to integrate log management into their wider operational toolkit.
Connect Mezmo#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mezmo: {
type: "app",
app: "mezmo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.mezmo.com/v1/config/members`,
headers: {
"servicekey": `${this.mezmo.$auth.service_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})