MeaningCloud
Meaning as a Service - Turn your unstructured content into actionable data.
Integrate the MeaningCloud API with the Zendesk API
Setup the MeaningCloud API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate MeaningCloud and Zendesk remarkably fast. Free for developers.
Popular MeaningCloud and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of MeaningCloud#
The MeaningCloud API provides advanced text analysis capabilities leveraging natural language processing (NLP). With it, you can extract insights and meaning from textual content. In Pipedream, you can connect the MeaningCloud API to analyze the sentiment of customer feedback, classify text into categories, extract entities and concepts, and much more. The API's integration into serverless workflows on Pipedream allows for automating complex tasks that involve processing and understanding human language.
Connect MeaningCloud#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
meaningcloud: {
type: "app",
app: "meaningcloud",
}
},
async run({steps, $}) {
const data = {
"key": `${this.meaningcloud.$auth.api_key}`,
"txt": `This model implements the Interactive Advertising Bureau (IAB) taxonomy, a standard for the advertisement industry which aims to make content classification consistent across the industry. This taxonomy defines 370 contextual content categories in its first two tiers.`,
"model": `IAB_2.0_en`,
}
return await axios($, {
url: `https://api.meaningcloud.com/deepcategorization-1.0`,
headers: {
"Content-Type": `multipart/form-data`,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})