Maestra

Automatic, fast, accurate transcription and captioning for journalists, students, podcasters. Audio to text in minutes.

Integrate the Maestra API with the Zendesk API

Setup the Maestra API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Maestra and Zendesk remarkably fast. Free for developers.

Create Ticket with Zendesk API on New File Added from Maestra API
Maestra + Zendesk
 
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Delete Ticket with Zendesk API on New File Added from Maestra API
Maestra + Zendesk
 
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Translate File with Maestra API on New Ticket (Instant) from Zendesk API
Zendesk + Maestra
 
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Translate File with Maestra API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Maestra
 
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Translate File with Maestra API on Ticket Closed (Instant) from Zendesk API
Zendesk + Maestra
 
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New File Added from the Maestra API

Emit new event when a new file is added to a project in Maestra. See the documentation

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Translate File with the Maestra API

Translates an existing file in the Maestra system. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Upload File with the Maestra API

Initiates a new file upload to Maestra. See the documentation

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Maestra

The Maestra API lets you automate the transcription, captioning, and voiceover of videos and audios, crucial for creating accessible and localized content. With Pipedream, you can build workflows that trigger on various events to streamline media processing, integrate with other services, and manage content efficiently. Pipedream's serverless platform offers a code-free way to connect the Maestra API with hundreds of other apps, enabling you to create custom automation without the heavy lifting.

Connect Maestra

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    maestra: {
      type: "app",
      app: "maestra",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.maestra.$auth.base_url}/api/getCredits`,
      headers: {
        "apiKey": `${this.maestra.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})