Lucid
Lucid is the Visual Collaboration Suite for enterprise and hybrid teams of all sizes.
Integrate the Lucid API with the Zendesk API
Setup the Lucid API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Lucid and Zendesk remarkably fast. Free for developers.
Popular Lucid and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Lucid#
The Lucid API enables developers to automate visual communication processes by programmatically manipulating Lucidchart and Lucidpress documents. This allows for dynamic creation and updates of diagrams, visual workflows, and marketing materials, ensuring that teams can streamline their design operations with current data. Integrations via Pipedream can enhance this by triggering actions in Lucid based on events in other apps, or vice versa.
Connect Lucid#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
lucid: {
type: "app",
app: "lucid",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.lucid.co/users/me/profile`,
headers: {
Authorization: `Bearer ${this.lucid.$auth.oauth_access_token}`,
"Lucid-Api-Version": `1`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})