Integrate the LoyJoy API with the ServiceNow API

Setup the LoyJoy API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate LoyJoy and ServiceNow remarkably fast. Free for developers.

Popular LoyJoy and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of LoyJoy#

The LoyJoy API allows you to engage with customers through conversational marketing. You can orchestrate chats, manage users, and track customer interactions and data in real-time. With Pipedream, you can harness this API to create automated workflows that respond to customer inputs, update CRM records, send personalized notifications, and more, all using event-driven serverless architecture.

Connect LoyJoy#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    loyjoy: {
      type: "app",
      app: "loyjoy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app-stable.loyjoy.com/api/process-definition`,
      headers: {
        Authorization: `Bearer ${this.loyjoy.$auth.access_token}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})