Integrate the LoopMessage API with the Zendesk API

Setup the LoopMessage API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate LoopMessage and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect LoopMessage with Zendesk#

Create Ticket with Zendesk API on New Alert Received (Instant) from LoopMessage API

LoopMessage + Zendesk

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Delete Ticket with Zendesk API on New Alert Received (Instant) from LoopMessage API

LoopMessage + Zendesk

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Send Reaction with LoopMessage API on New Ticket (Instant) from Zendesk API

Zendesk + LoopMessage

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Send Reaction with LoopMessage API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + LoopMessage

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Send Reaction with LoopMessage API on Ticket Closed (Instant) from Zendesk API

Zendesk + LoopMessage

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Popular LoopMessage and Zendesk Triggers#

New Alert Received (Instant) from the LoopMessage API

Emit new event when an alert is received via webhook. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular LoopMessage and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Send Reaction with the LoopMessage API

Action to submit your request to the sending queue. When a request in the queue will be ready to send a reaction in iMessage, an attempt will be made to deliver it to the recipient. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Send Text Message with the LoopMessage API

Action to send a text in iMessage to an individual recipient. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of LoopMessage#

The LoopMessage API offers you the ability to send, receive, and manage messages within your applications. Through Pipedream's integration, you can harness this API to automate communication processes, organize message flows, and even connect to various data sources or other APIs to create complex messaging workflows. With Pipedream, you can trigger actions based on events, schedule messages, and interact with users in real-time without managing servers or infrastructure.

Connect LoopMessage#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    loopmessage: {
      type: "app",
      app: "loopmessage",
    }
  },
  async run({steps, $}) {
    const data = {
      "contact": `test@google.com`,
    }
    return await axios($, {
      method: "post",
      url: `https://lookup.loopmessage.com/api/v1/contact/lookup/`,
      headers: {
        "Content-Type": `application/json`,
        "Authorization": `${this.loopmessage.$auth.authorization_key}`,
        "Loop-Secret-Key": `${this.loopmessage.$auth.secret_api_key}`,
      },
      data,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})