Integrate the LiveChat API with the Amazon SES API

Setup the LiveChat API trigger to run a workflow which integrates with the Amazon SES API. Pipedream's integration platform allows you to integrate LiveChat and Amazon SES remarkably fast. Free for developers.

Popular LiveChat and Amazon SES Actions#

Create Email Template with the Amazon SES API

Create a HTML or a plain text email template. See the docs

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Get Email Template with the Amazon SES API

Get an email template. See the docs

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Send Email with the Amazon SES API

Send an email using Amazon SES. Supports simple email messaging. See the docs

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Send Templated Email with the Amazon SES API

Send an email replacing the template tags with values using Amazon SES. See the docs

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Update Email Template with the Amazon SES API

Update an email template. See the docs

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Overview of LiveChat#

LiveChat API unlocks the capability to integrate your customer service system with powerful automation and data processing. Through Pipedream, you can harness this API to create workflows that trigger actions within LiveChat, synchronize data with other services, and analyze customer interactions to improve support experiences. Pipedream's serverless platform allows you to connect LiveChat with hundreds of other apps with minimal setup, enabling your customer support to be as responsive and informed as possible.

Connect LiveChat#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    livechat: {
      type: "app",
      app: "livechat",
    }
  },
  async run({steps, $}) {
    const data = {
      "all": `true`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.livechatinc.com/v3.5/configuration/action/list_channels `,
      headers: {
        Authorization: `Bearer ${this.livechat.$auth.oauth_access_token}`,
        "Content-Type": `application/json`,
      },
      params: {
        organization_id: `${this.livechat.$auth.organization_id}`,
      },
      data,
    })
  },
})

Overview of Amazon SES#

Amazon Simple Email Service (SES) is a powerful cloud-based email sending service designed to help digital marketers and application developers send marketing, notification, and transactional emails. With the SES API, you can reliably send emails at scale, manage sender reputations, view email sending statistics, and maintain a high deliverability rate. Leveraging Pipedream's capabilities, you can integrate SES seamlessly into serverless workflows, automate email responses based on triggers from other apps, and analyze the effectiveness of your email campaigns by connecting to data analytics platforms.

Connect Amazon SES#

module.exports = defineComponent({
  props: {
    amazon_ses: {
      type: "app",
      app: "amazon_ses",
    }
  },
  async run({steps, $}) {
    const AWS = require("aws-sdk")
    const { accessKeyId, secretAccessKey } = this.amazon_ses.$auth
    
    const ses = new AWS.SES({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    const sesParams = {
      Destination: {
        ToAddresses: ["<your email here>"],
      }, 
      Message: {
        Body: {
          Html: {
            Charset: "UTF-8", 
            Data: "<h1>This is a test</h1>",
          }, 
            Text: {
            Charset: "UTF-8", 
            Data: "This is a test",
          }
        }, 
        Subject: {
          Charset: "UTF-8", 
          Data: "Test email",
        }
      },
      Source: "<your from address here", 
    };
    
    this.resp = await ses.sendEmail(sesParams).promise()
  },
})