LiveAgent
LiveAgent is a web-based live chat and helpdesk software. It covers all support channels: Email, Live Chat, Call Center, Contact forms, Feedback Forms, Knowledge Base, Social networks(Twitter and Facebook) and integrates them into one enviroment.
Integrate the LiveAgent API with the Shopify Developer App API
Setup the LiveAgent API trigger to run a workflow which integrates with the Shopify Developer App API. Pipedream's integration platform allows you to integrate LiveAgent and Shopify Developer App remarkably fast. Free for developers.
Popular Ways to Connect LiveAgent with Shopify Developer App#
Popular LiveAgent and Shopify Developer App Triggers#
Emit new event each time a user abandons their cart.
Emit new event each time a new order is cancelled.
Emit new event for each new customer added to a store.
Popular LiveAgent and Shopify Developer App Actions#
Overview of LiveAgent#
The LiveAgent API provides access to a feature-rich helpdesk platform, allowing you to automate customer support tasks, synchronize data with other services, and streamline communication channels. With Pipedream, you can tap into the LiveAgent API to create custom workflows that enhance support operations, trigger actions based on customer interactions, and connect with a myriad of other apps to enrich the support ecosystem. Pipedream's serverless platform makes it simple to set up these automations with minimal coding, using pre-built actions or scripting your own.
Connect LiveAgent#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
liveagent: {
type: "app",
app: "liveagent",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
headers: {
"apikey": `${this.liveagent.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
Overview of Shopify Developer App#
The Shopify Admin REST & GraphQL API unleashes a myriad of possibilities to automate and enhance online store operations. It provides programmatic access to Shopify functionalities, allowing users to manage products, customers, orders, and more. Leveraging the Shopify Admin API within Pipedream, developers can create custom workflows that automate repetitive tasks, sync data across platforms, and respond dynamically to events in Shopify.
This integration can be used as a custom app on your store, or for automating actions on behalf of merchants through your Shopify app.
Looking for integrating into the Shopify Partner API for your apps, themes or referrals? Check out our Shopify Partner API integration.
Connect Shopify Developer App#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
shopify_developer_app: {
type: "app",
app: "shopify_developer_app",
}
},
async run({steps, $}) {
const data = {
"query": `{
shop {
id
name
email
}
}`,
}
return await axios($, {
method: "post",
url: `https://${this.shopify_developer_app.$auth.shop_id}.myshopify.com/admin/api/2024-04/graphql.json`,
headers: {
"X-Shopify-Access-Token": `${this.shopify_developer_app.$auth.access_token}`,
"Content-Type": `application/json`,
},
data,
})
},
})