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LiveAgent

LiveAgent is a web-based live chat and helpdesk software. It covers all support channels: Email, Live Chat, Call Center, Contact forms, Feedback Forms, Knowledge Base, Social networks(Twitter and Facebook) and integrates them into one enviroment.

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PostgreSQL

Integrate the LiveAgent API with the PostgreSQL API

Setup the LiveAgent API trigger to run a workflow which integrates with the PostgreSQL API. Pipedream's integration platform allows you to integrate LiveAgent and PostgreSQL remarkably fast. Free for developers.

Popular Ways to Connect LiveAgent with PostgreSQL

Create Customer with LiveAgent API on New Column from PostgreSQL API
PostgreSQL + LiveAgent
 
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Create Customer with LiveAgent API on New or Updated Row from PostgreSQL API
PostgreSQL + LiveAgent
 
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Create Customer with LiveAgent API on New Row Custom Query from PostgreSQL API
PostgreSQL + LiveAgent
 
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Create Customer with LiveAgent API on New Row from PostgreSQL API
PostgreSQL + LiveAgent
 
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Create Customer with LiveAgent API on New Table from PostgreSQL API
PostgreSQL + LiveAgent
 
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Popular LiveAgent and PostgreSQL Triggers

New Customer from the LiveAgent API

Emit new event on each new customer.

 
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New Column from the PostgreSQL API

Emit new event when a new column is added to a table. See the documentation

 
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New or Updated Row from the PostgreSQL API

Emit new event when a row is added or modified. See the documentation

 
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New Row from the PostgreSQL API

Emit new event when a new row is added to a table. See the documentation

 
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New Row Custom Query from the PostgreSQL API

Emit new event when new rows are returned from a custom query that you provide. See the documentation

 
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Popular LiveAgent and PostgreSQL Actions

Create Customer with the LiveAgent API

Creates a customer. See docs here

 
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Delete Row(s) with the PostgreSQL API

Deletes a row or rows from a table. See the documentation

 
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Execute Custom Query with the PostgreSQL API

Executes a custom query you provide. See the documentation

 
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Find Row with the PostgreSQL API

Finds a row in a table via a lookup column. See the documentation

 
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Find Row With Custom Query with the PostgreSQL API

Finds a row in a table via a custom query. See the documentation

 
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Overview of LiveAgent

The LiveAgent API provides access to a feature-rich helpdesk platform, allowing you to automate customer support tasks, synchronize data with other services, and streamline communication channels. With Pipedream, you can tap into the LiveAgent API to create custom workflows that enhance support operations, trigger actions based on customer interactions, and connect with a myriad of other apps to enrich the support ecosystem. Pipedream's serverless platform makes it simple to set up these automations with minimal coding, using pre-built actions or scripting your own.

Connect LiveAgent

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    liveagent: {
      type: "app",
      app: "liveagent",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.liveagent.$auth.domain}.ladesk.com/api/v3/agents`,
      headers: {
        "apikey": `${this.liveagent.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Overview of PostgreSQL

On Pipedream, you can leverage the PostgreSQL app to create workflows that automate database operations, synchronize data across platforms, and react to database events in real-time. Think handling new row entries, updating records from webhooks, or even compiling reports on a set schedule. Pipedream's serverless platform provides a powerful way to connect PostgreSQL with a variety of apps, enabling you to create tailored automation that fits your specific needs.

Connect PostgreSQL

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import postgresql from "@pipedream/postgresql"

export default defineComponent({
  props: {
    postgresql,
  },
  async run({ steps, $ }) {
    // Component source code:
    // https://github.com/PipedreamHQ/pipedream/tree/master/components/postgresql

    const queryObj = {
      text: "SELECT NOW()",
      values: [], // Ignored since query does not contain placeholders
    };
    const { rows } = await this.postgresql.executeQuery(queryObj);
    return rows;
  },
})
Pipedream, Inc. — San Francisco, CA
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