JustCall

JustCall by SaaS Labs is a cloud-based phone and SMS system that enables businesses of all sizes to make and receive phone calls/texts from anywhere.

Integrate the JustCall API with the ServiceNow API

Setup the JustCall API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate JustCall and ServiceNow remarkably fast. Free for developers.

Create Table Record with ServiceNow API on New Missed Call (Instant) from JustCall API
JustCall + ServiceNow
 
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Create Table Record with ServiceNow API on New Text Received (Instant) from JustCall API
JustCall + ServiceNow
 
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Get Table Record By SysId with ServiceNow API on New Missed Call (Instant) from JustCall API
JustCall + ServiceNow
 
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Get Table Record By SysId with ServiceNow API on New Text Received (Instant) from JustCall API
JustCall + ServiceNow
 
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Get Table Records with ServiceNow API on New Missed Call (Instant) from JustCall API
JustCall + ServiceNow
 
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New Missed Call (Instant) from the JustCall API

Emit new event when a call is missed.

 
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New Text Received (Instant) from the JustCall API

Emit new event when a new text message is received.

 
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Create Contact with the JustCall API

Add a contact to your existing JustCall Sales Dialer campaign. See the documentation

 
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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

 
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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

 
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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

 
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Send Text Message with the JustCall API

Send a text from your JustCall SMS capabled number. See the documentation

 
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Overview of JustCall

The JustCall API allows for the automation and integration of telephony services into diverse workflows, enabling users to effectively manage calls and SMS within their business processes. By leveraging Pipedream's capabilities, one can create custom event-driven automation that responds to various triggers from JustCall, such as incoming/outgoing call events or new SMS messages, and connects them with over 300+ apps available on the Pipedream platform. This enables seamless data flow and interaction between JustCall and CRM systems, helpdesk software, marketing automation tools, and more, optimizing communication strategies and improving customer engagement.

Connect JustCall

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    justcall: {
      type: "app",
      app: "justcall",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.justcall.io/v1/users/list`,
      headers: {
        "Accept": `application/json`,
        "Authorization": `${this.justcall.$auth.api_key}:${this.justcall.$auth.api_secret}`,
      },
    })
  },
})

Overview of ServiceNow

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})