Jira Service Desk

Work with Jira Service Desk-specific entities, such as requests.

Integrate the Jira Service Desk API with the Node API

Setup the Jira Service Desk API trigger to run a workflow which integrates with the Node API. Pipedream's integration platform allows you to integrate Jira Service Desk and Node remarkably fast. Free for developers.

Run Node Code with Node API on New Request Created from Jira Service Desk API
Jira Service Desk + Node
 
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Run Node Code with Node API on Request Status Updated from Jira Service Desk API
Jira Service Desk + Node
 
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New Request Created from the Jira Service Desk API

Emit new event when a customer request is created. See the documentation

 
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Request Status Updated from the Jira Service Desk API

Emit new event when a customer request is updated. See the documentation

 
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Create Comment on Request with the Jira Service Desk API

Create a comment on a customer request. See the documentation

 
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Run Node Code with the Node API

Write custom Node.js code and use any of the 400k+ npm packages available. Refer to the Pipedream Node docs to learn more.

 
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Create Request with the Jira Service Desk API

Creates a new customer request. See the documentation

 
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Overview of Jira Service Desk

The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.

Connect Jira Service Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    jira_service_desk: {
      type: "app",
      app: "jira_service_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.atlassian.com/me`,
      headers: {
        Authorization: `Bearer ${this.jira_service_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Node

Develop, run and deploy your Node.js code in Pipedream workflows, using it between no-code steps, with connected accounts, or integrate Data Stores and File Stores.

This includes installing NPM packages, within your code without having to manage a package.json file or running npm install.

Below is an example of installing the axios package in a Pipedream Node.js code step. Pipedream imports the axios package, performs the API request, and shares the response with subsequent workflow steps:

Connect Node

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// To use previous step data, pass the `steps` object to the run() function
export default defineComponent({
  async run({ steps, $ }) {
    // Return data to use it in future steps
    return steps.trigger.event
  },
})

Community Posts

Automate checking a ticket system's availability with Node.js and Pipedream
Automate checking a ticket system's availability with Node.js and Pipedream
How I used Node.js and Pipedream to automatically scrape a ticket booking site and notify me if availability had changed.