Jira Service Desk

Work with Jira Service Desk-specific entities, such as requests.

Integrate the Jira Service Desk API with the MongoDB API

Setup the Jira Service Desk API trigger to run a workflow which integrates with the MongoDB API. Pipedream's integration platform allows you to integrate Jira Service Desk and MongoDB remarkably fast. Free for developers.

Create Comment on Request with Jira Service Desk API on New Collection from MongoDB API
MongoDB + Jira Service Desk
 
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Create Comment on Request with Jira Service Desk API on New Database from MongoDB API
MongoDB + Jira Service Desk
 
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Create Comment on Request with Jira Service Desk API on New Document from MongoDB API
MongoDB + Jira Service Desk
 
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Create Comment on Request with Jira Service Desk API on New Field in Document from MongoDB API
MongoDB + Jira Service Desk
 
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Create New Document with MongoDB API on New Request Created from Jira Service Desk API
Jira Service Desk + MongoDB
 
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New Request Created from the Jira Service Desk API

Emit new event when a customer request is created. See the documentation

 
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Request Status Updated from the Jira Service Desk API

Emit new event when a customer request is updated. See the documentation

 
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New Collection from the MongoDB API

Emit new an event when a new collection is added to a database

 
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New Database from the MongoDB API

Emit new an event when a new database is added

 
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New Document from the MongoDB API

Emit new an event when a new document is added to a collection

 
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Create Comment on Request with the Jira Service Desk API

Create a comment on a customer request. See the documentation

 
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Create New Document with the MongoDB API

Create a new document in a collection of your choice. See the docs here

 
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Create Request with the Jira Service Desk API

Creates a new customer request. See the documentation

 
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Delete a Document with the MongoDB API

Delete a single document by ID. See the docs here

 
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Find Document by Id with the MongoDB API

Retrieves a single document by ID. See the docs here

 
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Overview of Jira Service Desk

The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.

Connect Jira Service Desk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    jira_service_desk: {
      type: "app",
      app: "jira_service_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.atlassian.com/me`,
      headers: {
        Authorization: `Bearer ${this.jira_service_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of MongoDB

The MongoDB API provides powerful capabilities to interact with a MongoDB database, allowing you to perform CRUD (Create, Read, Update, Delete) operations, manage databases, and execute sophisticated queries. With Pipedream, you can harness these abilities to automate tasks, sync data across various apps, and react to events in real-time. It’s a combo that’s particularly potent for managing data workflows, syncing application states, or triggering actions based on changes to your data.

Connect MongoDB

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import mongodb from 'mongodb'

export default defineComponent({
  props: {
    mongodb: {
      type: "app",
      app: "mongodb",
    },
    collection: {
      type: "string"
    },
    filter: {
      type: "object"
    }
  },
  async run({steps, $}) {
    const MongoClient = mongodb.MongoClient
    
    const {
      database,
      hostname,
      username,
      password,
    } = this.mongodb.$auth
    
    const url = `mongodb+srv://${username}:${password}@${hostname}/test?retryWrites=true&w=majority`
    const client = await MongoClient.connect(url, { 
      useNewUrlParser: true, 
      useUnifiedTopology: true 
    })
    
    const db = client.db(database)

    const results = await db.collection(this.collection).find(this.filter).toArray();
    $.export('results', results);
    
    await client.close()
  },
})