Integrate the Jira Service Desk API with the Microsoft Teams API

Setup the Jira Service Desk API trigger to run a workflow which integrates with the Microsoft Teams API. Pipedream's integration platform allows you to integrate Jira Service Desk and Microsoft Teams remarkably fast. Free for developers.

Popular Ways to Connect Jira Service Desk with Microsoft Teams#

Create Channel with Microsoft Teams API on New Request Created from Jira Service Desk API

Jira Service Desk + Microsoft Teams

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Create Channel with Microsoft Teams API on Request Status Updated from Jira Service Desk API

Jira Service Desk + Microsoft Teams

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Create Comment on Request with Jira Service Desk API on New Channel from Microsoft Teams API

Microsoft Teams + Jira Service Desk

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Create Comment on Request with Jira Service Desk API on New Channel Message from Microsoft Teams API

Microsoft Teams + Jira Service Desk

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Create Comment on Request with Jira Service Desk API on New Chat from Microsoft Teams API

Microsoft Teams + Jira Service Desk

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Popular Jira Service Desk and Microsoft Teams Triggers#

New Request Created from the Jira Service Desk API

Emit new event when a customer request is created. See the documentation

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Request Status Updated from the Jira Service Desk API

Emit new event when a customer request is updated. See the documentation

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New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

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New Channel Message from the Microsoft Teams API

Emit new event when a new message is posted in a channel

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New Chat from the Microsoft Teams API

Emit new event when a new chat is created

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Popular Jira Service Desk and Microsoft Teams Actions#

Create Comment on Request with the Jira Service Desk API

Create a comment on a customer request. See the documentation

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Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

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Create Request with the Jira Service Desk API

Creates a new customer request. See the documentation

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List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

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List Shifts with the Microsoft Teams API

Get the list of shift instances for a team. See the documentation

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Overview of Jira Service Desk#

The Jira Service Desk API allows you to interact programmatically with your support ticket system, enabling the creation, updating, and management of tickets, customers, and service desk configurations. With Pipedream's integration, you can automate workflows by connecting Jira Service Desk to hundreds of other apps, listen to webhooks for real-time triggers, and execute custom logic.

Connect Jira Service Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    jira_service_desk: {
      type: "app",
      app: "jira_service_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.atlassian.com/me`,
      headers: {
        Authorization: `Bearer ${this.jira_service_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Microsoft Teams#

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Connect Microsoft Teams#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_teams: {
      type: "app",
      app: "microsoft_teams",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
      },
    })
  },
})