JeffreyAI
The one - stop solution for all your business needs. A Sales and Marketing Automation tool designed with you in mind.
Integrate the JeffreyAI API with the Zendesk API
Setup the JeffreyAI API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate JeffreyAI and Zendesk remarkably fast. Free for developers.
Popular JeffreyAI and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of JeffreyAI#
The JeffreyAI API offers a suite of AI-driven capabilities such as natural language understanding, image recognition, and sentiment analysis. With these tools, you can automate and enhance various aspects of your applications, from analyzing customer feedback to moderating content. Integrating the JeffreyAI API with Pipedream allows you to seamlessly connect its AI features with hundreds of other apps to create powerful workflows.
Connect JeffreyAI#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
jeffreyai: {
type: "app",
app: "jeffreyai",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.jeffreyai.$auth.environment}.jeffreyai.com/contact/ContactService.svc/GetContacts`,
headers: {
"Authorization": `${this.jeffreyai.$auth.oauth_access_token}`,
"accept": `application/json`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})