Integrate the Illumidesk API with the Zendesk API

Setup the Illumidesk API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Illumidesk and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Illumidesk with Zendesk#

Create Course Lesson with Illumidesk API on New Ticket (Instant) from Zendesk API

Zendesk + Illumidesk

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Create Course Lesson with Illumidesk API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Illumidesk

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Create Course Lesson with Illumidesk API on Ticket Closed (Instant) from Zendesk API

Zendesk + Illumidesk

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Create Course Lesson with Illumidesk API on Ticket Pending (Instant) from Zendesk API

Zendesk + Illumidesk

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Create Course Lesson with Illumidesk API on Ticket Solved (Instant) from Zendesk API

Zendesk + Illumidesk

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Popular Illumidesk and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Course from the Illumidesk API

Emit new event when a new course is created

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Course Activity from the Illumidesk API

Emit new event when a new course activity is created

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Popular Illumidesk and Zendesk Actions#

Create Course with the Illumidesk API

Create a new course. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Course Lesson with the Illumidesk API

Create a new lesson in a course. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Invite Course Member with the Illumidesk API

Invites a user to a selected course. See the documentation

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Overview of Illumidesk#

The Illumidesk API integrates virtual learning environments with tools that facilitate instruction and collaboration. On Pipedream, you can leverage this API to automate educational workflows, manage courses, and interact with users. Pipedream’s serverless platform lets you create workflows triggered by various events without maintaining infrastructure, focusing on the logic and integration between services.

Connect Illumidesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    illumidesk: {
      type: "app",
      app: "illumidesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.illumidesk.com/api/v1/campuses/`,
      headers: {
        "Authorization": `Token ${this.illumidesk.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})