Honeybadger

Zero-instrumentation, 360 degree coverage of errors, outages and service degradation

Integrate the Honeybadger API with the Zendesk API

Setup the Honeybadger API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Honeybadger and Zendesk remarkably fast. Free for developers.

Get projects with Honeybadger API on New Ticket (Instant) from Zendesk API
Zendesk + Honeybadger
 
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Get projects with Honeybadger API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Honeybadger
 
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Get projects with Honeybadger API on Ticket Closed (Instant) from Zendesk API
Zendesk + Honeybadger
 
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Get projects with Honeybadger API on Ticket Pended (Instant) from Zendesk API
Zendesk + Honeybadger
 
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Get projects with Honeybadger API on Ticket Solved (Instant) from Zendesk API
Zendesk + Honeybadger
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Get projects with the Honeybadger API

Get a project list

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Honeybadger

The Honeybadger API lets you tap into a real-time error tracking and monitoring service designed for web developers. It provides hooks to get notified about errors, track deployments, and manage error occurrences in your apps. With Pipedream, you can harness this API to automate responses to errors, synchronize error data across systems, and create customized alerts that feed into your team's communication channels or task management tools.

Connect Honeybadger

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    honeybadger: {
      type: "app",
      app: "honeybadger",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.honeybadger.io/v2/projects`,
      headers: {
        "Accept": `application/json`,
      },
      auth: {
        username: `${this.honeybadger.$auth.api_token}`,
        password: ``,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})