Highrise

Simple CRM software

Integrate the Highrise API with the Zendesk API

Setup the Highrise API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Highrise and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Highrise

The Highrise API offers a programmatic way to interact with your Highrise CRM data, enabling automated workflows that can save time and improve data consistency. With Pipedream, you can build serverless workflows that trigger on new contact additions, updates to existing contacts, or specific actions like emails received or tasks completed in Highrise. Utilizing Pipedream's ability to integrate with a multitude of other services, you can seamlessly connect Highrise to your broader business processes, such as marketing campaigns, support ticketing systems, or project management tools.

Connect Highrise

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    highrise: {
      type: "app",
      app: "highrise",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.highrise.$auth.subdomain}.highrisehq.com/people/1.xml`,
      auth: {
        username: `${this.highrise.$auth.token}`,
        password: ``,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})