HeroBot Chatbot Marketing

Automate & Combine Instagram Direct Messages, Facebook Messenger, Google Business Messages, WhatsApp, Telegram, Emails, SMS text messages, Voice calls, Viber and Webchat to Generate sales, leads and Grow Your Business on autopilot.

Integrate the HeroBot Chatbot Marketing API with the Zendesk API

Setup the HeroBot Chatbot Marketing API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate HeroBot Chatbot Marketing and Zendesk remarkably fast. Free for developers.

Create Custom Field with HeroBot Chatbot Marketing API on New Ticket (Instant) from Zendesk API
Zendesk + HeroBot Chatbot Marketing
 
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Create Custom Field with HeroBot Chatbot Marketing API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + HeroBot Chatbot Marketing
 
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Create Custom Field with HeroBot Chatbot Marketing API on Ticket Closed (Instant) from Zendesk API
Zendesk + HeroBot Chatbot Marketing
 
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Create Custom Field with HeroBot Chatbot Marketing API on Ticket Pending (Instant) from Zendesk API
Zendesk + HeroBot Chatbot Marketing
 
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Create Custom Field with HeroBot Chatbot Marketing API on Ticket Solved (Instant) from Zendesk API
Zendesk + HeroBot Chatbot Marketing
 
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New Tag Added from the HeroBot Chatbot Marketing API

Emit new event when a new tag is added to a specific user.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New User Created from the HeroBot Chatbot Marketing API

Emit new event when a new user is created.

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Custom Field with the HeroBot Chatbot Marketing API

Create a new custom field in the HeroBot account. See the documentation

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create User with the HeroBot Chatbot Marketing API

Saves pertinent information about a new user. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Send Message with the HeroBot Chatbot Marketing API

Sends a message to a user through the chatbot. See the documentation

 
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Overview of HeroBot Chatbot Marketing

The HeroBot Chatbot Marketing API lets you interact with the HeroBot platform to manage and deliver chatbot services. With this API, you can automate conversations, broadcast messages, and gather insights from chatbot interactions. Pipedream's serverless platform enables you to create workflows integrating HeroBot with other apps, triggering actions based on events, and processing data without managing infrastructure.

Connect HeroBot Chatbot Marketing

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    herobot_chatbot_marketing: {
      type: "app",
      app: "herobot_chatbot_marketing",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://my.herobot.app/api/accounts/me`,
      headers: {
        "X-ACCESS-TOKEN": `${this.herobot_chatbot_marketing.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})