Integrate the Helpspace API with the Zendesk API

Setup the Helpspace API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Helpspace and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Helpspace with Zendesk#

Create Customer with Helpspace API on New Ticket (Instant) from Zendesk API

Zendesk + Helpspace

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Create Customer with Helpspace API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Helpspace

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Create Customer with Helpspace API on Ticket Closed (Instant) from Zendesk API

Zendesk + Helpspace

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Create Customer with Helpspace API on Ticket Pending (Instant) from Zendesk API

Zendesk + Helpspace

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Create Customer with Helpspace API on Ticket Solved (Instant) from Zendesk API

Zendesk + Helpspace

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Popular Helpspace and Zendesk Triggers#

New Customer (Instant) from the Helpspace API

Emit new event when a new customer signs up on Helpspace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket (Instant) from the Helpspace API

Emit new event when a new ticket is opened in HelpSpace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Helpspace and Zendesk Actions#

Create Customer with the Helpspace API

Creates a new customer in Helpspace. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Ticket with the Helpspace API

Creates a new ticket in Helpspace. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Customer with the Helpspace API

Updates a customer's details in Helpspace. See the documentation

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Overview of Helpspace#

The Helpspace API facilitates seamless integration of customer support functionalities into various platforms. With Pipedream, you can harness this API to automate ticket tracking, customer communication, and support resource management. By connecting Helpspace to other apps, you can streamline support workflows, sync data across services, and even trigger actions based on customer interactions or support metrics.

Connect Helpspace#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpspace: {
      type: "app",
      app: "helpspace",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpspace.com/api/v1/customers`,
      headers: {
        Authorization: `Bearer ${this.helpspace.$auth.access_token}`,
        "Hs-Client-Id": `${this.helpspace.$auth.client_id}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})