Integrate the Helpspace API with the Snowflake API

Setup the Helpspace API trigger to run a workflow which integrates with the Snowflake API. Pipedream's integration platform allows you to integrate Helpspace and Snowflake remarkably fast. Free for developers.

Popular Ways to Connect Helpspace with Snowflake#

Create Customer with Helpspace API on New Row from Snowflake API

Snowflake + Helpspace

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Create Ticket with Helpspace API on New Row from Snowflake API

Snowflake + Helpspace

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Update Customer with Helpspace API on New Row from Snowflake API

Snowflake + Helpspace

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Create Customer with Helpspace API on New Query Results from Snowflake API

Snowflake + Helpspace

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Create Ticket with Helpspace API on New Query Results from Snowflake API

Snowflake + Helpspace

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Popular Helpspace and Snowflake Triggers#

New Row from the Snowflake API

Emit new event when a row is added to a table

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New Query Results from the Snowflake API

Run a SQL query on a schedule, triggering a workflow for each row of results

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New Customer (Instant) from the Helpspace API

Emit new event when a new customer signs up on Helpspace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

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Failed Task in Schema from the Snowflake API

Emit new events when a task fails in a database schema

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New Ticket (Instant) from the Helpspace API

Emit new event when a new ticket is opened in HelpSpace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

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Popular Helpspace and Snowflake Actions#

Create Customer with the Helpspace API

Creates a new customer in Helpspace. See the documentation

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Create Ticket with the Helpspace API

Creates a new ticket in Helpspace. See the documentation

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Insert Multiple Rows with the Snowflake API

Insert multiple rows into a table

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Update Customer with the Helpspace API

Updates a customer's details in Helpspace. See the documentation

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Insert Single Row with the Snowflake API

Insert a row into a table

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Overview of Helpspace#

The Helpspace API facilitates seamless integration of customer support functionalities into various platforms. With Pipedream, you can harness this API to automate ticket tracking, customer communication, and support resource management. By connecting Helpspace to other apps, you can streamline support workflows, sync data across services, and even trigger actions based on customer interactions or support metrics.

Connect Helpspace#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpspace: {
      type: "app",
      app: "helpspace",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpspace.com/api/v1/customers`,
      headers: {
        Authorization: `Bearer ${this.helpspace.$auth.access_token}`,
        "Hs-Client-Id": `${this.helpspace.$auth.client_id}`,
      },
    })
  },
})

Overview of Snowflake#

Snowflake offers a cloud database and related tools to help developers create robust, secure, and scalable data warehouses. See Snowflake's Key Concepts & Architecture.

Getting Started

1. Create a user, role and warehouse in Snowflake

Snowflake recommends you create a new user, role, and warehouse when you integrate a third-party tool like Pipedream. This way, you can control permissions via the user / role, and separate Pipedream compute and costs with the warehouse. You can do this directly in the Snowflake UI.

We recommend you create a read-only account if you only need to query Snowflake. If you need to insert data into Snowflake, add permissions on the appropriate objects after you create your user.

2. Enter those details in Pipedream

Visit https://pipedream.com/accounts. Click the button to Connect an App. Enter the required Snowflake account data.

You'll only need to connect your account once in Pipedream. You can connect this account to multiple workflows to run queries against Snowflake, insert data, and more.

3. Build your first workflow

Visit https://pipedream.com/new to build your first workflow. Pipedream workflows let you connect Snowflake with 1,000+ other apps. You can trigger workflows on Snowflake queries, sending results to Slack, Google Sheets, or any app that exposes an API. Or you can accept data from another app, transform it with Python, Node.js, Go or Bash code, and insert it into Snowflake.

Learn more at Pipedream University.

Connect Snowflake#

import { promisify } from 'util'
import snowflake from 'snowflake-sdk'

export default defineComponent({
  props: {
    snowflake: {
      type: "app",
      app: "snowflake",
    }
  },
  async run({steps, $}) {
    const connection = snowflake.createConnection({
      ...this.snowflake.$auth,
      application: "PIPEDREAM_PIPEDREAM",
    })
    const connectAsync = promisify(connection.connect)
    await connectAsync()
    
    async function connExecuteAsync(options) {
      return new Promise((resolve, reject) => {
        connection.execute({
          ...options,
          complete: function(err, stmt, rows) {
            if (err) {
              reject(err)
            } else {
              resolve({stmt, rows})
            }
          }
        })
      })
    }
    
    // See https://docs.snowflake.com/en/user-guide/nodejs-driver-use.html#executing-statements
    const { rows } = await connExecuteAsync({
      sqlText: `SELECT CURRENT_TIMESTAMP()`,
    })
    return rows
  },
})