Helpspace

Simplify your customer support! Use Helpspace’s shared inbox to organize all incoming customer messages in one place for efficient teamwork.

Integrate the Helpspace API with the Shopify Developer App API

Setup the Helpspace API trigger to run a workflow which integrates with the Shopify Developer App API. Pipedream's integration platform allows you to integrate Helpspace and Shopify Developer App remarkably fast. Free for developers.

Add Products to Custom Collections with Shopify Developer App API on New Customer (Instant) from Helpspace API
Helpspace + Shopify Developer App
 
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Add Products to Custom Collections with Shopify Developer App API on New Ticket (Instant) from Helpspace API
Helpspace + Shopify Developer App
 
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Add Tags with Shopify Developer App API on New Customer (Instant) from Helpspace API
Helpspace + Shopify Developer App
 
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Add Tags with Shopify Developer App API on New Ticket (Instant) from Helpspace API
Helpspace + Shopify Developer App
 
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Create Article with Shopify Developer App API on New Customer (Instant) from Helpspace API
Helpspace + Shopify Developer App
 
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New Customer (Instant) from the Helpspace API

Emit new event when a new customer signs up on Helpspace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

 
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New Ticket (Instant) from the Helpspace API

Emit new event when a new ticket is opened in HelpSpace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

 
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New Abandoned Cart from the Shopify Developer App API

Emit new event each time a user abandons their cart.

 
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New Article from the Shopify Developer App API

Emit new event for each new article in a blog.

 
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New Cancelled Order (Instant) from the Shopify Developer App API

Emit new event each time a new order is cancelled.

 
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Create Customer with the Helpspace API

Creates a new customer in Helpspace. See the documentation

 
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Add Products to Custom Collections with the Shopify Developer App API

Adds a product or products to a custom collection or collections. See the docs

 
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Create Ticket with the Helpspace API

Creates a new ticket in Helpspace. See the documentation

 
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Add Tags with the Shopify Developer App API
 
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Create Article with the Shopify Developer App API

Create a new blog article. See The Documentation

 
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Overview of Helpspace

The Helpspace API facilitates seamless integration of customer support functionalities into various platforms. With Pipedream, you can harness this API to automate ticket tracking, customer communication, and support resource management. By connecting Helpspace to other apps, you can streamline support workflows, sync data across services, and even trigger actions based on customer interactions or support metrics.

Connect Helpspace

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpspace: {
      type: "app",
      app: "helpspace",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpspace.com/api/v1/customers`,
      headers: {
        Authorization: `Bearer ${this.helpspace.$auth.access_token}`,
        "Hs-Client-Id": `${this.helpspace.$auth.client_id}`,
      },
    })
  },
})

Overview of Shopify Developer App

The Shopify Admin REST & GraphQL API unleashes a myriad of possibilities to automate and enhance online store operations. It provides programmatic access to Shopify functionalities, allowing users to manage products, customers, orders, and more. Leveraging the Shopify Admin API within Pipedream, developers can create custom workflows that automate repetitive tasks, sync data across platforms, and respond dynamically to events in Shopify.

This integration can be used as a custom app on your store, or for automating actions on behalf of merchants through your Shopify app.

Looking for integrating into the Shopify Partner API for your apps, themes or referrals? Check out our Shopify Partner API integration.

Connect Shopify Developer App

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    shopify_developer_app: {
      type: "app",
      app: "shopify_developer_app",
    }
  },
  async run({steps, $}) {
    const data = {
      "query": `{  
        shop { 
          id 
          name
          email 
        } 
      }`,
    }
    return await axios($, {
      method: "post",
      url: `https://${this.shopify_developer_app.$auth.shop_id}.myshopify.com/admin/api/2024-04/graphql.json`,
      headers: {
        "X-Shopify-Access-Token": `${this.shopify_developer_app.$auth.access_token}`,
        "Content-Type": `application/json`,
      },
      data,
    })
  },
})