Integrate the Helpspace API with the ServiceNow API

Setup the Helpspace API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Helpspace and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect Helpspace with ServiceNow#

Create Table Record with ServiceNow API on New Customer (Instant) from Helpspace API

Helpspace + ServiceNow

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Create Table Record with ServiceNow API on New Ticket (Instant) from Helpspace API

Helpspace + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Customer (Instant) from Helpspace API

Helpspace + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Ticket (Instant) from Helpspace API

Helpspace + ServiceNow

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Get Table Records with ServiceNow API on New Customer (Instant) from Helpspace API

Helpspace + ServiceNow

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Popular Helpspace and ServiceNow Triggers#

New Customer (Instant) from the Helpspace API

Emit new event when a new customer signs up on Helpspace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

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New Ticket (Instant) from the Helpspace API

Emit new event when a new ticket is opened in HelpSpace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

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Popular Helpspace and ServiceNow Actions#

Create Customer with the Helpspace API

Creates a new customer in Helpspace. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Create Ticket with the Helpspace API

Creates a new ticket in Helpspace. See the documentation

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Overview of Helpspace#

The Helpspace API facilitates seamless integration of customer support functionalities into various platforms. With Pipedream, you can harness this API to automate ticket tracking, customer communication, and support resource management. By connecting Helpspace to other apps, you can streamline support workflows, sync data across services, and even trigger actions based on customer interactions or support metrics.

Connect Helpspace#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpspace: {
      type: "app",
      app: "helpspace",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpspace.com/api/v1/customers`,
      headers: {
        Authorization: `Bearer ${this.helpspace.$auth.access_token}`,
        "Hs-Client-Id": `${this.helpspace.$auth.client_id}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})