Helpspace

Simplify your customer support! Use Helpspace’s shared inbox to organize all incoming customer messages in one place for efficient teamwork.

Integrate the Helpspace API with the OpenAI (ChatGPT) API

Setup the Helpspace API trigger to run a workflow which integrates with the OpenAI (ChatGPT) API. Pipedream's integration platform allows you to integrate Helpspace and OpenAI (ChatGPT) remarkably fast. Free for developers.

Chat with OpenAI (ChatGPT) API on New Customer (Instant) from Helpspace API
Helpspace + OpenAI (ChatGPT)
 
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Chat with OpenAI (ChatGPT) API on New Ticket (Instant) from Helpspace API
Helpspace + OpenAI (ChatGPT)
 
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Summarize Text with OpenAI (ChatGPT) API on New Customer (Instant) from Helpspace API
Helpspace + OpenAI (ChatGPT)
 
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Summarize Text with OpenAI (ChatGPT) API on New Ticket (Instant) from Helpspace API
Helpspace + OpenAI (ChatGPT)
 
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Classify Items into Categories with OpenAI (ChatGPT) API on New Customer (Instant) from Helpspace API
Helpspace + OpenAI (ChatGPT)
 
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New Customer (Instant) from the Helpspace API

Emit new event when a new customer signs up on Helpspace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

 
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New Ticket (Instant) from the Helpspace API

Emit new event when a new ticket is opened in HelpSpace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

 
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New File Created from the OpenAI (ChatGPT) API

Emit new event when a new file is created in OpenAI. See the documentation

 
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New Fine Tuning Job Created from the OpenAI (ChatGPT) API

Emit new event when a new fine-tuning job is created in OpenAI. See the documentation

 
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New Run State Changed from the OpenAI (ChatGPT) API

Emit new event every time a run changes its status. See the documentation

 
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Create Customer with the Helpspace API

Creates a new customer in Helpspace. See the documentation

 
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Chat with the OpenAI (ChatGPT) API

The Chat API, using the gpt-3.5-turbo or gpt-4 model. See docs here

 
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Create Ticket with the Helpspace API

Creates a new ticket in Helpspace. See the documentation

 
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Summarize Text with the OpenAI (ChatGPT) API

Summarizes text using the Chat API

 
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Classify Items into Categories with the OpenAI (ChatGPT) API

Classify items into specific categories using the Chat API

 
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Overview of Helpspace

The Helpspace API facilitates seamless integration of customer support functionalities into various platforms. With Pipedream, you can harness this API to automate ticket tracking, customer communication, and support resource management. By connecting Helpspace to other apps, you can streamline support workflows, sync data across services, and even trigger actions based on customer interactions or support metrics.

Connect Helpspace

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpspace: {
      type: "app",
      app: "helpspace",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpspace.com/api/v1/customers`,
      headers: {
        Authorization: `Bearer ${this.helpspace.$auth.access_token}`,
        "Hs-Client-Id": `${this.helpspace.$auth.client_id}`,
      },
    })
  },
})

Overview of OpenAI (ChatGPT)

OpenAI provides a suite of powerful AI models through its API, enabling developers to integrate advanced natural language processing and generative capabilities into their applications. Here’s an overview of the services offered by OpenAI's API:

Use Python or Node.js code to make fully authenticated API requests with your OpenAI account:

Connect OpenAI (ChatGPT)

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    openai: {
      type: "app",
      app: "openai",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.openai.com/v1/models`,
      headers: {
        Authorization: `Bearer ${this.openai.$auth.api_key}`,
      },
    })
  },
})