Helpspace

Simplify your customer support! Use Helpspace’s shared inbox to organize all incoming customer messages in one place for efficient teamwork.

Integrate the Helpspace API with the AWS API

Setup the Helpspace API trigger to run a workflow which integrates with the AWS API. Pipedream's integration platform allows you to integrate Helpspace and AWS remarkably fast. Free for developers.

Create Customer with Helpspace API on New Scheduled Tasks from AWS API
AWS + Helpspace
 
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Create Customer with Helpspace API on New SNS Messages from AWS API
AWS + Helpspace
 
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Create Ticket with Helpspace API on New Scheduled Tasks from AWS API
AWS + Helpspace
 
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Create Ticket with Helpspace API on New SNS Messages from AWS API
AWS + Helpspace
 
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Update Customer with Helpspace API on New Scheduled Tasks from AWS API
AWS + Helpspace
 
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New Scheduled Tasks from the AWS API

Creates a Step Function State Machine to publish a message to an SNS topic at a specific timestamp. The SNS topic delivers the message to this Pipedream source, and the source emits it as a new event.

 
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New SNS Messages from the AWS API

Creates an SNS topic in your AWS account. Messages published to this topic are emitted from the Pipedream source.

 
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New Customer (Instant) from the Helpspace API

Emit new event when a new customer signs up on Helpspace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

 
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New Inbound SES Emails from the AWS API

The source subscribes to all emails delivered to a specific domain configured in AWS SES. When an email is sent to any address at the domain, this event source emits that email as a formatted event. These events can trigger a Pipedream workflow and can be consumed via SSE or REST API.

 
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New Ticket (Instant) from the Helpspace API

Emit new event when a new ticket is opened in HelpSpace. Note: Users may only have one active Helpspace webhook at a time. See the documentation

 
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Create Customer with the Helpspace API

Creates a new customer in Helpspace. See the documentation

 
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Create Ticket with the Helpspace API

Creates a new ticket in Helpspace. See the documentation

 
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CloudWatch Logs - Put Log Event with the AWS API

Uploads a log event to the specified log stream. See docs

 
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Update Customer with the Helpspace API

Updates a customer's details in Helpspace. See the documentation

 
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DynamoDB - Create Table with the AWS API

Creates a new table to your account. See docs

 
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Overview of Helpspace

The Helpspace API facilitates seamless integration of customer support functionalities into various platforms. With Pipedream, you can harness this API to automate ticket tracking, customer communication, and support resource management. By connecting Helpspace to other apps, you can streamline support workflows, sync data across services, and even trigger actions based on customer interactions or support metrics.

Connect Helpspace

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpspace: {
      type: "app",
      app: "helpspace",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.helpspace.com/api/v1/customers`,
      headers: {
        Authorization: `Bearer ${this.helpspace.$auth.access_token}`,
        "Hs-Client-Id": `${this.helpspace.$auth.client_id}`,
      },
    })
  },
})

Overview of AWS

The AWS API unlocks endless possibilities for automation with Pipedream. With this powerful combo, you can manage your AWS services and resources, automate deployment workflows, process data, and react to events across your AWS infrastructure. Pipedream offers a serverless platform for creating workflows triggered by various events that can execute AWS SDK functions, making it an efficient tool to integrate, automate, and orchestrate tasks across AWS services and other apps.

Connect AWS

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import AWS from 'aws-sdk'

export default defineComponent({
  props: {
    aws: {
      type: "app",
      app: "aws",
    }
  },
  async run({steps, $}) {
    const { accessKeyId, secretAccessKey } = this.aws.$auth
    
    /* Now, pass the accessKeyId and secretAccessKey to the constructor for your desired service. For example:
    
    const dynamodb = new AWS.DynamoDB({
      accessKeyId, 
      secretAccessKey,
      region: 'us-east-1',
    })
    
    */
  },
})