HelpCrunch
One-stop platform to build strong customer relationships
Integrate the HelpCrunch API with the Slack API
Setup the HelpCrunch API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate HelpCrunch and Slack remarkably fast. Free for developers.
Popular Ways to Connect HelpCrunch with Slack#
Popular HelpCrunch and Slack Triggers#
Emit new event when the status of a chat is updated. See the documentation
Emit new event when a new message is posted to one or more channels
Emit new event when a new customer is created. See the documentation
Popular HelpCrunch and Slack Actions#
Creates a new customer record within the Helpcrunch platform. See the documentation
Send a message to a public channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here
Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record. See the documentation
Send a message to a private channel and customize the name and avatar of the bot that posts the message. See postMessage or scheduleMessage docs here
Send a direct message to a single user. See postMessage or scheduleMessage docs here
Overview of HelpCrunch #
The HelpCrunch API provides a platform for customer communication, enabling automation of messaging, data synchronization, and customer support activities. It allows you to create and update users, send messages, and manage conversations directly through API calls. Integrating HelpCrunch with Pipedream lets you connect these capabilities to hundreds of other apps, streamlining workflows that can respond dynamically to customer interactions, sync data across platforms, or trigger communications based on specific events.
Connect HelpCrunch #
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpcrunch: {
type: "app",
app: "helpcrunch",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpcrunch.com/v1/organization`,
headers: {
Authorization: `Bearer ${this.helpcrunch.$auth.api_key}`,
},
})
},
})
Overview of Slack#
The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. Once you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.
The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.
- Automate posting updates to your team channels
- Create a bot to answer common questions
- Integrate with your existing tools and services
- And much more!
Connect Slack#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
slack: {
type: "app",
app: "slack",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://slack.com/api/users.profile.get`,
headers: {
Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
},
})
},
})
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